FAQS

WHY IS THERE NOTHING LISTED IN MY AREA?

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If you do not see any other items / services listed chances are that you're the first person to bring BarterDayz to your town. The more people you invite to join you, the more options you will create for yourself. With BarterDayz the power is in your hands.

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IS THE APP FREE?

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Yes the BarterDayz App has chosen the Freemium model. It is Free to download and use in a limited capacity. Premium features are available in the Premium version. Users are able to enjoy the App for free in a limited capacity before choosing if / when they upgrade.

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WHAT IS BARTER?

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Barter is not a new concept, the history of bartering dates all the way back to 6000 BC. BarterDayz App is bringing grassroots barter and trade back to the forefront of peoples daily lives with a modern twist.

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HOW DO I BARTER?

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In trade, barter is a system of exchange in which participants in a transaction directly exchange goods or services for other goods or services without using a medium of exchange, such as money. (Wikipedia).

 

HOW DO I USE THE APP?

 

1. You set up a profile.

2. List goods and services you wish to offer up for barter / trade with your local community.

3. You set the barter value of the good or service (Eg set the barter value or item and or set price or per hour of your service.  Once you have created your own listings its time to search your local areas for bartering opportunities via the map feature.

4. Search for goods and services: Once you have located an item or service you would like, you select "Barter Now" and begin offering the goods and services you have listed in exchange. You fo have th opportunity to 'Chat' with the other user before finalising the trade. 

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WHAT IF I HAVE A NEGATIVE EXPERIENCE WITH ANOTHER USER?

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The app gives you the ability to block and report other users. 

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I HAVE CREATED A LISTING WHY CANT I SEE IT ON THE MAP?

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Your own personal goods and services are not visible on the Map they are only visible in your "My Listings" section of your profile. 

Yes, once you have sent them an offer you can select to CHAT with the other person to finalise the details of your barter / trade with them before officially completing the barter. 

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CAN I CONTACT THE OTHER PERSON DIRECTLY TO DISCUSS?

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Yes, once you have sent an offer to another user you can contact one and other via the internal messaging feature to discuss the terms of the trade before it is finalised.

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I AM USING THE SEARCH BAR BUT NOTHING IS COMING UP?

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The search bar is a keyword search for items and services listed in your area. If nothing is coming up this means no one has listed that particular item or service for barter. The best way to overcome this is to share your listing onto your social media and or invite friends or family with the items or skills you desire to join you on the BarterDayz app. You have the power to actively create your own unlimited bartering opportunities. 

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I HAVE ENCOUNTERED AN ISSUE WITH THE APP WHAT IS THE BEST WAY TO REPORT IT?

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If you have encountered an issue within the App, the best way to let us know is through this quick report form - https://forms.gle/qJ9w9T1HWBUkXr3X6 

This will provide all the necessary information the developers will need to identify the issue and hopefully provide a solution. There is an option in the form to attach any screen shots, or screen recording you have taken to help show the issue. These are not compulsory, they are just very beneficial to the developers as they can see exactly what you are describing. Once the form has been received the developers can review the issue and once we have any information to pass on, we will forward it through to you via this email.

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WILL THERE BE MORE PREMIUM FEATURES ADDED?

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YES! BarterDayz has big plans for the future! We are working through a development plan / rollout of more Premium Features that will enhance the user experience and strengthen your local bartering options and network in your local town. We appreciate your feedback so please send us through your ideas and feedback for us to consider.

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WILL THE APP BE AVAILABLE TO OTHER COUNTRIES?

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Yes! BarterDayz plans to go GLOBAL in the near future, please register your details by subscribing to our website. Sent us an email to let us know which country you're in and you could very well become one of the first users in your country! 

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IS THE APP AVILABLE ON ANDROID AND APPLE?

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BarterDayz is available on both Apple and Google devices through the App Store and Google Play.

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WHY DO YOU REQUIRE PHONE NUMBER?

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The App requests a Mobile Phone number during the verification process to help combat Spam and Multiple Accounts, as a phone number can only be used once. Phone number are not as simple to acquire as email addresses, therefore making it harder for spam accounts to simply create multiple accounts here.

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WHERE WAS THE APP DEVELOPED? 

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The App has been created by a young Australian family and developed in conjunction with one of Australia's leading app builders, Appetiser Apps in Melbourne Australia. Created by an Aussie family, for Aussie families, join BarterDayz for a true blue bartering experience.

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CAN YOU EXPLAIN MORE ABOUT YOUR THIRD PARTY PROVIDERS AND PRIVACY POLICY?  

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The Third Party providers referred to in the Privacy Policy relate strictly to the use of the App's features. For example, the chat function is built using Ably, A Third Party Provider. In order for the chat feature to work on your device, Ably requires the same verification information in order to allow you to speak to another user within the App.

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Information such as phone device, this information is captured automatically through the use of google or the Apple stores when you download the App. It becomes part of the analytics, and is also used to help determine things like which devices are seeing crashes etc in the google analytics. Google and Apple are Third Party Providers in this instance and as an example, this type of information is required by them to confirm you are able to receive the App to your device.

 

Much of this kind of information is already being sent to them every single day through your regular phone use, and use of just about every other application you would use in your day to day. As we are using Google and Apple, who automatically collect this information, we must disclose that this occurs.

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The personal information required is not sold, or used for anything other than ensuring you are able to use the App and all of it's functions. The personal Information we obtain is no more than necessary to ensure we are both compliant with legislation and able to provide a user the best possible experience.

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HOW CAN I DELETE MY ACCOUNT INFORMATION PERMANENTLY

 

For information on how to delete your account and personal information held within the BarterDayz  App, head here;

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https://www.barterdayz.com/account-deletion-page

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Alternatively, you can do so in the BarterDayz App on your device by; 

• Selecting 'Profile' (bottom right on home screen draw)

• Selecting 'Account Settings'

• Selecting 'Delete Account'

• Confirming 'Yes' when prompted

Please contact admin@barterdayz.com to address any other privacy concerns you may have alternatively you can view our Terms and Conditions and Privacy Policy. 

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